Privacy Policy

Last updated: 1 August 2026

At Mutt and Mingle, we are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

Who We Are

Mutt and Mingle Ltd (company number 17371264, registered office 286 Cressex Road, High Wycombe, Buckinghamshire, HP12 4UF) is the data controller for personal information collected through muttandmingle.co.uk. Contact us at info@muttandmingle.co.uk with any privacy questions.

What Data We Collect

Name and contact details (email, phone, address)
Payment information (processed securely by our payment provider — we do not store full card details)
Order history and preferences
Browsing behaviour on our website (via cookies)

How We Use Your Data

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries
Send marketing emails (only with your consent)
Improve our website and services
Meet our legal and accounting obligations

Legal Basis for Processing

We process your data under: performance of a contract (processing your order), consent (marketing emails), and legitimate interest (site improvement, fraud prevention).

Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties such as delivery couriers and payment processors, solely to fulfil your order.

How Long We Keep It

We keep order and account data for as long as necessary to meet legal and accounting obligations (typically 6 years), and marketing data until you unsubscribe or ask us to delete it.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these, email info@muttandmingle.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled your data.